Mera Urdu Messenger

The goal of our support section is to get you up and running quickly, to guide you through the setup process and to make sure your MUM is trouble free.

We believe the best way to technically support a customer is to know them and based on this belief we have created this support section.

We recommend you to checkout Frequently Ask Question first, If the FAQ does not answer(s) your question(s), fill out the technical support form below

Please submit your problem by filling out the form below, our support team will respond to you within 12 hours.

On 15th Oct. Microsoft changed their Instant Messenger Protocol in an effort to prevent spammers. As a result MUM-MSN connectivity is also affected.You may get an Invalid Login error when connecting to the MSN Messenger network. Etaleem is working on a solution for this problem and will post an update here when
a fix is available.

Support Form

MUM User ID

Registered user Unregistered user

Your Valid Email Address

Type of Problem

What version of MUM are you using
need help?

How much memory is in your computer
need help?

Which operating system you are using?
need help?

What Internet Browser are you using

Name of your internet service provider

Connection Type
need help?

Please type in the exact error messages as you saw them on the screen ?

What programs were running when the problem occurred ?

Country